TERMS AND CONDITIONS
Deposit
A 50% deposit upon booking will confirm your reservation. The remainder is due 30 days prior to arrival. Additional security deposit due upon check-in. Cancellation fully refundable 90 days prior to arrival. No refunds after 90 days. If we can re-book your reservation, we will refund your deposit, less 10% management fee. Your reservation will be confirmed in writing.
Events
Please note: no stag/hen parties or weddings.
Price Includes
The price includes bed linen, towels, and all other household linens as well as logs for the fires. We do not change linens and towels during your stay. If you wish, for an additional charge, you can request for them to be changed once during your week. Please let us know in advance.
Electricity and Oil Heating
The houses are currently heated by oil, we plan to upgrade to a more environmental system as soon as we can. Oil heating is costly, and we have included in the price an average usage by season.
Deposits A security deposit to cover loss, damage, breakages, etc is payable on arrival. A deposit of €250 will be taken for Aspen, Maple, and Holly house. A deposit of €500 will be taken for Linden and Silver Birch house. If there is no loss or damage to the house, equipment or utensils and the house is left in a clean and tidy condition, the security deposit will be refunded within 10 days.
Pets
No pets allowed.
Cots
Cots are available. Please book in advance.
Check-in
Check-in between 4-7pm, Check-out 10am.
Occupancy
Occupancy per house higher than the number of beds is not allowed.
Short Stays
Shorter stays for the smaller houses over low seasons upon request
Personal Property
We cannot be responsible for loss or damage to valuable or personal property, and we recommend you have the appropriate insurance cover in force during your holiday.
Can We Help You
We sincerely hope you will not experience any problems with our services. If you do, however, you should contact the Manager on Duty immediately as it is likely they will be able to resolve any problem on the spot. You must communicate any complaint to us of the services in question whilst you are on holiday without exception. If you fail to follow this simple procedure we will have been deprived of the opportunity to investigate and rectify your complaint whilst you are in our resort and therefore no complaint will be accepted after you have departed. We regret we cannot accept liability for any complaint of which we are not notified in accordance with the provisions of this
clause. If you are not satisfied you must then write to the General Manager at the address at the beginning of the contract, within 28 days of the end of your holiday explaining the problem. Complaints that are not notified in accordance with this clause cannot be accepted. Your statutory rights are not affected. We are happy to offer you assistance should you be in difficulty whilst on holiday with us. Should you be able to claim for any costs we incur in helping you, e.g. from a third
party or under an insurance policy, then any sums incurred by us will be recovered from you. Where disputes arise between guests, these matters are normally entirely beyond our control and responsibility; we will endeavour to call appropriate assistance. Please note that, for legal reasons, we are unable to divulge any personal information about our guests, whether a dispute has arisen or not. This contract supersedes all previous editions.
Important Notes
The management may terminate occupancy if terms and conditions are not complied with.
The proprietors, management and employees of Dromgarriff Rainforest Partners all not be liable nor will accept responsibility for any injury, loss or damage how so ever sustained by any person or persons whether arising under the express or implied terms of any rental agreement, or at Common Law (including any negligence of the proprietors their servants or agents) or in any other way whatsoever. The exclusion of the implied terms contained in Section 39 Sale of Goods and Supply of Services Act 1980 is subject to the provisions of Section 40 of the said Act. In the event of a breach of contract on the part of the proprietors, Dromgarriff Rainforest Partnership howsoever arising any loss and/or damage including consequential loss sustained by the rented shall be limited to the sum paid by the renter to the proprietors of Dromgarriff Rainforest Partnership.
Liability
To the extent permitted by law, no liability shall attach to the occupier/owner in respect of any injury or damage sustained in Dromgarriff Rainforest to visitors or their property. In all cases, except personal injury or death, our liability to you is limited to twice the total cost of the relevant person’s holiday, based on the relevant pro-rata proportion of the cost (excluding amendments). Our liability to you is limited in accordance with the terms of our insurance policy.
Media
No members of the press or media may be invited onto our property by you without express written permission from our press office. You may not use photographs of our premises, facilities or staff for financial gain, without our written consent, such consent not to be unreasonably withheld.
Data Protection
Information provided when booking may be used by us, or made available to specifically selected companies for marketing purposes. If you wish to have your details disclosed, please tick the appropriate box on the Booking Confirmation.
Brochure Accuracy
All information, pictures and descriptions have been compiled from up-to-date and accurate information at the time of going to press. However, you should note that as we are continually striving to improve our holiday locations, you may find that new facilities are on offer, some facilities may be closed or work may be carried out in segregated areas in your holiday location during your stay. Please note some images used by Dromgarriff Rainforest Partnership are for illustration
purposes only.
Continuation of Contract Terms
Should any of the terms or our contract be officially declared void or unenforceable, the remainder of our arrangements shall remain, where possible, in full force and effect.
Legal Compliance
Every effort has been made to ensure that your holiday complies with all relevant legal requirements.
Arbitration
Any dispute or difference of any kind whatsoever which arises or occurs between any of the parties hereto in relation to anything or matter arising under out of or in connection with this Contract shall be referred to arbitration under the Arbitration Rules of the Charted Institute of Arbitrators.
Applicable Law
Our contract is governed by Irish Law and is subject to the non-exclusive jurisdiction of the Courts of The Republic of Ireland.